Privacy Policy

Introduction

Lunara ("we," "our," or "us") is a private, membership-based dating community owned and operated by BelkZ Ventures LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and optional profile data you provide during registration and membership application.
• Profile Data: Information you choose to include in your profile, such as photos, preferences, and biographical details.
• Subscription Status: Whether your account has an active paid membership, and the App Store transaction identifiers needed to keep it in sync. Purchases are processed by Apple — we never receive your card or Apple Account payment details.
• Usage Data: Analytics and crash logs to help us improve the app experience.
• Location Data: Approximate location information if you consent to location services.
• Device Information: Device type, operating system, and other technical information necessary for app functionality.

How We Use Your Information

We use the information we collect to:

• Manage your account and process membership applications
• Unlock and maintain an optional paid membership, where you buy one
• Personalize your experience within the community
• Improve our app and services through analytics and crash reporting
• Communicate with you about your account and our services
• Ensure the safety and security of our community

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our app and services, subject to confidentiality agreements
• When required by law or to protect our rights and the safety of our community
• In connection with a business transfer, such as a merger or acquisition

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information in accordance with applicable law, except where we are required to retain it for legal or regulatory purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email addresses provided below.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Privacy inquiries: privacy@joinlunara.app
• General support: support@joinlunara.app

BelkZ Ventures LLC
Operator of Lunara