Support
Need help?
Reach the team directly, or check the questions below first — most answers are there.
Frequently asked questions
How do I apply for membership?
Download Lunara from the App Store and apply from inside the app. You and your partner apply together as a couple, and each application is reviewed by our team.
How does membership work?
Lunara is a private, application-based community. Membership is granted through an application and review process. Once you are approved, you can discover other approved couples, share stories and start conversations.
How long does the review process take?
Review times vary, but we typically review applications within 7–14 business days. You will be notified in the app once your application has been reviewed, and you can check your status at any time.
What if I have questions about my account?
For anything about your account, membership status or a technical problem, email support@joinlunara.app and we will be happy to help.